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In the News |
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This section of our website and Telecom's media team are
the best initial points of contact for journalists with inquiries
about Telecom. Our most recent media releases are on this
page. Many more are available from the media releases archive.
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TELECOM ANNOUNCES GOODWILL GESTURE |
2 February 2010 |
Telecom has today announced a goodwill gesture worth almost $5m, following last week's outage to the XT mobile network.
The package, announced by Paul Reynolds today in Dunedin, recognises those customers who lost service during the outage but also makes a meaningful donation to those South Island communities that were most heavily disrupted by the outage. |
Find out more... |
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XT SERVICES FULLY RESTORED |
30 January 2010 |
Telecom has advised that all XT mobile sites have been restored since 10pm last night.
Mobile sites in the lower South Island, which had been experiencing issues since Wednesday morning, are now operating and stable. |
Find out more... |
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ADVISORY: SUPPORT FOR ANY XT CUSTOMERS STILL EXPERIENCING PROBLEMS |
30 January 2010 |
If any customers are still experiencing any issues with their XT devices following the recent network outage, such as inability to send text messages, in many cases these problems can be resolved with a ‘hard reset’ of their device. |
Find out more... |
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